The controversy surrounding Fran Itkoff, a 90-year-old volunteer for the National Multiple Sclerosis Society, spotlights the tension between traditional expectations and contemporary social norms. After six decades of commitment, Itkoff was dismissed for her confusion over pronoun usage, sparking a debate on inclusion and the organization’s values. While her individual contribution to the support group has been significant, the MS Society maintains its actions were rooted in adherence to policies that encompass diversity, equity, and inclusion.

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